24 Portman Street,
Oakleigh, VIC 3166
Telephone: 03 9562 1906
Facsimile: 03 9561 3720



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Progressive Training Solutions Pty. Ltd. and Hospitality Staff Assessment are Registered Training Organisations with a National Providerwhich provides high quality hospitality and security training services that consistently meet the needs of its clients.

All trainers are fully qualified and have practical industry experience, ensuring that students gain a rounded, (both theory and practical), education in the delivered curriculum. Role plays and practical applications not only enhance this experience but are fundamental to the desired outcomes.

The training facilities at PTS include; Digital LCD projectors / Large Viewing Screens / Surround Sound. The training room has a large assortment of training aids for all students. PTS is able to offer one-on-one training for students who require just that little more coaching. Ample on site free parking is available. Prior to the commencement of any course, an induction program is conducted covering course requirements, assessment methods and available learning resources.

PTS provides an opportunity for any person regardless of race, gender or cultural background to attend and undertake the training courses. Persons with disabilities are also encouraged to attend and undertake the training provided it does not place the student at risk of injury and the student believes they have the ability to obtain the skills required for their chosen career.

Should clients require, PTS is able to deliver ALL training at their workplace, to ensure venue specificcriteria and circumstance is incorporated in the training material and role play.


PTS has courses to suit your hospitality needs:

  • RSA Responsible Serving of Alcohol – (South Australia liquor compliant/ Victorian liquor compliant including Liquor Licencing Victoria) (Certificate issued upon completion.)
  • RSG Responsible serving of Gaming - SITHGAM201 (Vic and South Aust. Compliant)
  • Food Handlers – SITXFSA101
  • Armed Robbery awareness
  • Dealing with aggressive clients
  • Conflict management (including coping with stress)
  • Inductions various units

Certificates of attainment can also be produced incorporating the client/venue name and logo,allowing for client branding.

On site training at client's premises is available.


Progressive Training Solutions is a Registered Training Organisation with the National Provider Number of 22060. All Training Staff are fully qualified, holding current licences and are active within the industry. All training material has been approved by the relevant State authorities.

PTS endeavors to train and supply high quality, alert, pleasant crowd controllers/security staff:

  • Certificate II in Security Operations
  • Certificate III in Security Operations
  • Screen baggage and people
  • All Licensing procedures through Licensing Services Division

All courses, days or evenings, are conducted throughout the year, please check with Training

Department for relevant dates with regard to your course.

Courses for groups of 6 or more can also be adapted to suit client’s time frame preferences.

All day courses commence at 8.30 a.m. and conclude at 4.30 p.m. and are 17 days full time.

All evening courses commence at 5.00 p.m. and conclude at 10.00 p.m.

Courses are also conducted during the weekends depending on group numbers and availability.

All training and courses are available to be delivered at clients premises at a time to suit.


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